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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Peagler

March 7, 2024

5  out of  5 rating by Sarah Peagler
"Saved us money and very helpful!! Would highly recommend!!!"
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David Wingard

February 22, 2024

5  out of  5 rating by David Wingard
"I was with the same insurance agency for about 25 years. The only reason I was looking to switch was I couldn't seem to speak to a local agent anymore with questions. I heard good things about Chad Tatkus so I looked into it. Not only was the customer service unbelievable but they also pointed out that my insurance amounts were very outdated and I was paying way too much. I was able to increase my amount of insurance as well as add my home insurance to my State Farm policy and still pay considerably less than I was for just auto at my previous agency. I talked to, I think it was danielle?, worked with Debbie, and Chad introduced himself and welcomed me. Debbie also called me a week later to see if I needed any assistance after setting the app up on my phone. I have been nothing less than thrilled with everything about the people and the process. I look forward to working with Chad Tatkus State Farm for years to come!"
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Michael Hart

December 20, 2023

5  out of  5 rating by Michael Hart
"Excellent customer service. So much easier having an agent that’s knowledgeable and cares than buying your own insurance through a website."
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Ashley Majorsky

December 8, 2023

5  out of  5 rating by Ashley Majorsky
"I have been a long-time customer of Chad Tatkus - State Farm Agency and their customer service has always been outstanding. However, I am writing this review specifically for my most recent experience with Debbie Koontz. Not only did Debbie help me navigate obtaining the best homeowners' insurance policy to meet my needs but she never pressured me and explained all of our options in a manner I could understand. Shortly after working through that hurdle, another issue arose that was extremely time sensitive. Debbie worked with me almost every day to rectify the issue and was extremely supportive throughout the process. I cannot recommend Debbie and the entire agency enough!!"
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Travis Katsolis

September 5, 2023

5  out of  5 rating by Travis Katsolis
"Chad is great. He makes insurance understandable. He does not behave like a salesman. He made suggestions as to what I should be doing, but I never felt pressured or pushed into anything."
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Justin Lascek

July 21, 2023

5  out of  5 rating by Justin Lascek
"Chad will go above and beyond for his clients. If you want an agen that works for you he's your guy!"
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Sheila Randolph

July 5, 2023

5  out of  5 rating by Sheila Randolph
"Friendly and knowledgeable people willing to do what it takes."
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Tracy Anderson

June 17, 2023

5  out of  5 rating by Tracy Anderson
"Absolutely top notch customer service!!! Debbie went above and beyond to help get me the best rates for my auto and rental insurance!!! Highly recommend!!!"
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eric murphy

June 8, 2023

5  out of  5 rating by eric murphy
"Looking for insurance? This is a great place to get it. The people that work here are great and will answer any question you have."
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Conni Stahl

May 8, 2023

5  out of  5 rating by Conni Stahl
"Amanda was absolutely incredible! She was very knowledgeable and friendly. She went over and above to get everything done. Highly recommend Chad Tatkus' State Farm Agency!"
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Bill Potthoff

February 22, 2023

5  out of  5 rating by Bill Potthoff
"Knowledgeable, friendly agant."
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Jennifer Dunbar

February 19, 2023

5  out of  5 rating by Jennifer Dunbar
"Debbie is amazing! So easy to work with and my car insurance price dropped by $70 a month!"
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Carol Monheim

September 26, 2022

5  out of  5 rating by Carol Monheim
"We have been customers here for many years. Lauren has always been responsive and handled what I needed quickly and professionally. Recently we met with Chad to review and update our auto and homeowners policies. His recommendations provided us better options and saved us some money too. Great people! Highly recommend them!"
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Jackie Loveridge

September 11, 2022

5  out of  5 rating by Jackie Loveridge
"Any time I have stopped in or called Chad and his team have always been very patient and kind to me. Makes me feel very comfortable asking my questions. Thank you so much for being there for me."
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Arla Hohman

August 30, 2022

5  out of  5 rating by Arla Hohman
"Chad is awesome! He was very thorough in discussing our needs for home and auto insurance. I recommend getting a quote from him! You won’t be disappointed!"
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Linda Torockio

August 23, 2022

5  out of  5 rating by Linda Torockio
"The staff is very knowledgeable and friendly and the office is clean and very spacious. Everyone made us feel welcome and it was an enjoyable experience. We’re glad we went there for our insurance policies."
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Charles Waddell

August 20, 2022

5  out of  5 rating by Charles Waddell
"Excellent it is all that I can really say about this company 😀"
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Darcey Sullivan

August 17, 2022

5  out of  5 rating by Darcey Sullivan
"It has never taken me more than 10 minutes to get complete satisfaction with anyone I have spoken to in that office I cannot recommend them more"
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Vicki Ross

August 11, 2022

5  out of  5 rating by Vicki Ross
"Great service, all in the office very helpful!"
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Roslyn Brown

August 10, 2022

5  out of  5 rating by Roslyn Brown
"Your service has been more than I could expect"
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Tim pallottini

July 19, 2022

5  out of  5 rating by Tim pallottini
"This office has always helped me through my issues an they go above and beyond to help get through issues"
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Zac Zajdel

July 18, 2022

5  out of  5 rating by Zac Zajdel
"I have been a customer here for several years. Very professional, friendly and willing to help. The staff had even taken time to find additional discounts on my policy that I was applicable for. Highly recommend their service!"
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Daniel Specht

July 14, 2022

5  out of  5 rating by Daniel Specht
"Very professional and friendly staff and would recommend to others to switch their policies."
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Dan Johnson

July 12, 2022

5  out of  5 rating by Dan Johnson
"The customer service is spot on worked with me in the best of my interest great customer skills would very much recommend them fast friendly and convenient."
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Ruth Barton

July 11, 2022

5  out of  5 rating by Ruth Barton
"Debbie worked with me to save me HUNDREDS of dollars every month! I appreciate the time and knowledge and look forward to working with her!"